Question 1

Do Indian brands on Mela ship to the United States?

Accepted Answer

Yes. Every brand featured on Mela ships directly to US addresses. Most brands offer standard and express international shipping to all 50 states. Delivery typically takes 7–10 working days for standard shipping.

Question 2

Can I use my US credit card to shop on Mela?

Accepted Answer

Yes. Mela is a discovery platform — you purchase directly on each brand's own Shopify store, which accepts all major US-issued credit and debit cards including Visa, Mastercard, American Express, and Discover. No special international payment setup is needed.

Question 3

Are there customs duties or import taxes when ordering from India to the US?

Accepted Answer

Import duties on personal-use orders under the US de minimis threshold ($800) are typically not charged. For larger orders, applicable duties are the buyer's responsibility. Each brand's checkout will show an estimate where applicable.

Question 4

What is the return policy for brands on Mela?

Accepted Answer

Each brand maintains its own return policy, displayed on their store page. Mela vets all partners for fair return terms. Contact the Mela team for help navigating any return.

Question 5

How long does shipping from India to the US take?

Accepted Answer

Standard international shipping from India to the US takes 7–10 working days. Many brands also offer expedited options (3–7 business days). Exact timelines and costs are shown at checkout on each brand's store.

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Shipping & Payment to the US

Do Indian brands on Mela ship to the United States?

Can I use my US credit card to shop?

Are there customs duties or import taxes when ordering from India to the US?

What is the return policy for brands on Mela?

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